Shipping Info
We offer FREE DELIVERY WORLDWIDE!
Processing Time
All orders are processed within 1–3 business days. Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
USA 7-14 business days
Europe 5-10 business days
International: 7–21 business days (may vary depending on location and customs processing)
Shipping Rates
Shipping costs are calculated at checkout based on your location and (order size). We offer free shipping on orders over $50.
Carriers
We work with trusted carriers such as USPS, UPS, Nova Global, Ukrposhta to ensure reliable and timely delivery.
Customs and Import Taxes
International customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.
Missing or Delayed Packages
If your package is delayed or missing, please contact our support team at info@woodsstory.us and we will assist you in resolving the issue as quickly as possible.